Privacy Policy

Last updated: June 10, 2025

Compliance and Data Protection

At OrganicLiving, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Our compliance framework is regularly reviewed and updated to reflect changes in data protection laws and industry best practices. We conduct annual audits of our data processing activities and maintain detailed records of all data processing operations as required by law.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

The types of personal data we may collect include:

  • Contact information (name, email, phone number, address)
  • Payment and transaction details
  • Product preferences and purchase history
  • Website usage data through cookies
  • Communication preferences

We use this data to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our products and services
  • Send marketing communications (with consent)
  • Prevent fraud and ensure security

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share information with:

  • Service providers who assist in our operations (payment processors, delivery companies)
  • Legal authorities when required by law
  • Business partners in case of mergers or acquisitions

All third parties are carefully vetted and required to maintain the same level of data protection as we do.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this means we will keep your information for 7 years after your last interaction with us, unless otherwise required by law.

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security testing and vulnerability assessments
  • Access controls and authentication procedures
  • Employee training on data protection
  • Incident response plans

International Data Transfers

As we operate primarily in India, your data is processed and stored within the country. In cases where data may be transferred internationally, we ensure adequate safeguards are in place as required by applicable data protection laws.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings, though this may affect website functionality.

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until they expire or are deleted). The types of cookies we use include:

  • Essential cookies for website operation
  • Performance cookies to analyze site usage
  • Functionality cookies to remember preferences
  • Targeting cookies for advertising purposes

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that a child has provided us with personal information without verification of parental consent, we will take steps to remove such information.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.